According to a survey, one in three UAE internet customers have trouble recognising fraud and scams

According to a survey by the world's largest digital payments company, Visa, and Dubai's Department of Economy and Tourism, about one in three online buyers in the United Arab Emirates still find it difficult to recognise fraud and scams.

The majority of respondents to the 2022 ...

Global Customer Success Training Services Market to Witness CAGR of 7.5%

Browse key industry insights from the report, “Customer Success Training Services Market By Services (Training and Certification, Consulting Services, others); By Program Type (Self-Paced, Instructor–led); By Mode (Online, IN-Person, Blended); By End Users (Individuals, Corporates); B...

Telenor partners up with Google Cloud for digitalization

Alphabet's Google Cloud and Telenor have formed a partnership for the digitalization of the Norwegian telecom company's global operations. Both the companies said that they are exploring new ways to offer services jointly to customers.

Highlights

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Hyundai forms a task force for supporting flood-affected customers

Hyundai Motor India has said that the company has formed a task force to support their customers who are affected due to heavy floods in Tamil Nadu and Pondicherry.

Highlights

• Hyundai Motor forms a task force for flood affected customers
• The...

TOYOTA EXTENDS WARRANTY FOR CUSTOMERS

HIGHLIGHTS

• Toyota has extends warranty and prepaid service packages for customers in many countries including India.
• Toyota is also offering non-chemical fumigation treatment of vehicles.
• Free services, lapsed warranty, and prepaid service ...

SINGTEL CUSTOMERS, CLIENTS DATA GOT OUT IN DATA BREACH, 129000 AFFECTED

HIGHLIGHTS

• Personal data of around 129,000 Singtel clients was taken after new information break out occurred of the third-party framework, a telco said

Singtel has finished introductory examinations concerning the breaches and set up which doc...

HUAWEI IS SET TO BUILD ITS FIRST MANUFACTURING PLANT IN FRANCE, EUROPE

Highlights –

• Huawei is set to build its first manufacturing plant in France, Europe.
• An investment of 200 million euros will be made to build the manufacturing plant.
• The telephone company aims to produce one billion euros worth of mo...

CORONAVIRUS CASES AGAIN RISE TO 900 WITH A TOUGH BATTLE ON CARDS IN SOUTH KOREA

• South Korea's daily new coronavirus cases rebounded back to nearly 900 Tuesday after a brief lull the previous day, as the country fights to halt the nationwide spread of the virus in winter, warning that the toughest virus curbs may be in store.
• The country registered 880 ...

SKT’S E-COMMERCE ARM 11ST TIES-UP WITH AMAZON TO ENTAIL STELLAR CUSTOMER-CENTRIC SHOPPING EXPERIENCE

• SK Telecom (SKT) has formed a well-considered key alliance with Amazon, the world's largest e-commerce company, the company announced on Nov. 16.
• Thus, Amazon is teaming up with Korean e-commerce platform 11st to avail purchase of its goods to Korean customers, 11st operato...

iSELECT AGREED ON MISLEADING CUSTOMERS, FINED $8.5M

HIGHLIGHTS

• The online product comparison website, iSelect, has been fined $8.5m in the wake of conceding in the central court that its energy value examination administration misdirected clients

The Australian Competition and Consumer Commissio...

PREFECTURAL GOVERNMENTS INTRODUCE COVID-19 INFORMATION SERVICE SYSTEMS FOR BUSINESS CUSTOMERS

Highlights –

• Prefectural governments introduce COVID-19 information service systems for business customers.
• A bill of the ordinance has been passed with a mandate that businesses need to sign up for the service system.
• The registrati...

CHINA’S BUSINESSES ARE STRUGGLING TO LURE CUSTOMERS

Highlights:

• Chinese businesses have reopened after the pandemic however, they are unable to attract the customers.
• The demand for exports is also weak as other countries are still struggling hard to defeat the virus.
• It is expected that the...

DRIVER PARTNERS TO GET MASKS AND SANITIZERS FROM OLA

Highlights:

• Ola has made available health advisory materials, sanitizers, and masks at its walk-in centers.
• They are kept for the driver-partners to ensure the highest level of cleanliness for themselves and their vehicles.
• Ola stressed tha...

PLASTIC SURGERY INDUSTRY IN KOREA SUFFER LOSS – COVID-19

Highlights-

• South Korea’s plastic surgery industry suffers heavy loss
• Plastic surgery in Korea popular amongst foreigners, mostly Chinese people
• With or without cancellations, clinics are refraining from receiving customers from over...

Incorporating personalization to the toolbox of manufacturing

Whether the output of an enterprise is in the manufacturing, telecommunications, construction, and medical industries – innovation is substantial, mainly due to the restructuring of procedures in the market by new and emerging technologies. After days of simplistic assembly lines, the produ...

RING SENDS DATA TO THIRD PARTY

HIGHLIGHTS

• Sends information about the user
• Data is sent to four firms

Amazon-owned security camera company called Ring has been caught in another privacy problem.

The report published by ...

TO PAY FOR CUSTOMER DATA, MERKLE IS LAUNCHING DIGITAL ADVERTISING SOLUTIONS

Highlights

• Merkle to launch New Stream Media
• This helps retailers create and fund media services that monetize and sell customer data on and off websites

Merkle launched New Stream Media this month, a service that helps retailers create and fund medi...

Decreased number of switching customers as telcos gives the same quality

In October 2019, consumers who switched telecom service providers to keep their telecom services decreased 24 percent on a monthly basis, indicating they were less likely to change telecommunications services, since the rates and network quality of their three private operators, Bharti Airtel, Vo...

Technology expert Bob Leo joins Actifio as Vice President, Customer Experience & International Professional Services

Actifio, the pioneer of multi-cloud copy data management software, announced today that technology veteran Bob Leo has joined the company as Vice President of Global Professional Services & Customer Success, reporting to Paul Forte, Chief Revenue Officer at Actifio.

Bob focuses on d...

What other retailers can learn from Nordstrom retail chain

Nordstrom retail company is popular with rich young customers who are more likely to understand the chain's current strategies. The other is thoughtful development, the company has fully embraced the idea of retailing as an entertainment.

According to Data from Viant, shows 51% of i...