In October 2019, consumers who switched telecom service providers to keep their telecom services decreased 24 percent on a monthly basis, indicating they were less likely to change telecommunications services, since the rates and network quality of their three private operators, Bharti Airtel, Vodafone Idea Limited and Reliance Jio Infocomm became more and more similar.
Market managers and analysts said decreasing the portability of ....
Tags : telecom, telcos, customer, quality,
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